The Assessment of Change Project Within the Context of Environmental Agenda
Purpose: First, the construction of a conceptual framework able to model the results and the consequences of organizational change processes in the context of environmental agenda. Second, the presentation of a methodology for the evaluation of organizational change project efficiency.
Method: Data Envelopment Analysis (DEA) was applied to evaluate the efficiency of environmental management programs reflecting change projects conducted in response to environmental pressures. The study was conducted between 2006 and 2007, within 18 French companies in the consumer services industry.
Result: Despite the introduction of change actions in response to environmental activism, it is likely that this kind of change has not reached the genetic code of some firms in our sample because the economic goals still dominate the organizational ones and the decision making processes. We emphasize that in the presence of the current economic paradigm, driving organizational change in its morphogenetic type can not be applied in the context of environmental management.
Implications: Assessing organizational change projects is made possible with DEA which can provide answers to two fundamental questions concerning organizational change project: what are the changes to put in place? And what is the feasibility of these changes?
Keywords: change management, change project, data envelopment analysis, environmental management
Phd Student, University of Cergy-Pontoise
PhD student at the University of Cergy-Pontoise, affiliated to the THEMA laboratory (ranking A+)
Director of the Master degree in Management of the services
Specialty international hospitality (University of Cergy-Pontoise)
Director of the vocational degree "Accomodation management in International Hospitality (University of Cergy-Pontoise)
Béchir Ben Lahouel
Researcher, Change management, ESSEC Chaire of Change
Associate Researcher, Change Management, ESSEC Chaire of change
Prof. Jean-Marie Peretti
Titular Professor, Change Management, ESSEC Chaire of change